ONA GO Facial Brush

Yes, the UV-C light our devices use is clinically proven to disinfect 99.9% of surface bacteria.

The brush head will dry within 2-6 hours, depending on room humidity and how much water remains on the brush head when placed in the base. Brush heads that are shaken off prior to docking will dry faster.

The ONA GO handle is equipped with a long-life rechargeable battery that can last 2-3 weeks between charges with daily use.

To test that the UV light is working, press the weight-activated foot on the base.  You should see a light blue/green glow emanating inside the base. The handle needs to be docked during this process if this doesn't work, please contact TAO Clean Customer Service at support@taoclean.com for assistance.

To power the brush on, simply click the button located at the top center of the device.

You are always able to turn the brush off by holding that same power button down until the brush stops spinning. Also, if the device has been running for more than 3 seconds, a single click of the power button will turn the device off.

If the device has been powered on for less than three seconds, simply press the power button to change speeds.

If the device has been powered on for more than three seconds, press the power button to turn off the device, then click again to power it back on, and finally click the power button one more time within the first three seconds of powering it back on to change cleansing modes. (It's easier than it sounds, we promise!)

In most cases, this should be fairly obvious (since the brush is spinning whenever it is powered on). If you are concerned that your device may not be working properly, however, you can always check the power button's built-in indicator light– if the light is turned on, the device is on.

If pressing the power button does not cause the brush to spin, and the light does not turn on, try plugging your device in using the included USB charging cable and power adapter.

If the power button is lit up and the brush is not spinning, please contact customer support for additional help resolving your issue.

One common downside of all orbital facial cleansing brushes is that your hair can get caught in the mechanism (this is why we suggest putting your hair up before you cleanse!).

If this happens to you, keep calm and hold down the power button until the brush has stopped spinning.

Once the brush has stopped spinning, find the hair that is stuck in the brush, and hold it tightly between the root and where the brush is caught, creating some slack between your hand and the root (so you don't feel any tugging at the root). Then, try pulling the brush away.

If this does not dislodge your brush from your hair, carefully remove the brush head from the handle, and pull your hair out from the handle.

Lastly, pour yourself a glass of wine– you earned it.

All items purchased at TAO Clean carry a 45-day no-questions-asked, money-back guarantee. Authorized domestic returns within the 45 day guarantee period may be returned at no charge to you. To ensure that your return is processed quickly and accurately, please contact our TAO Clean Customer Care by emailing support@taoclean.com.

We currently ship to the US and Canada. We are able to ship to other countries through our Amazon and eBay stores via our verified seller account. In those cases, additional shipping, handling, and customs fees may apply.

Feel free to contact our Customer Care team for more information. To see the most current rates and shipping policies, click here.

We are proud of our products, and offer a lifetime warranty standard on every product we make.

To extend your warranty from 2 to 3 years, please be sure to register your product here.