Refund policy


All items purchased at TAO Clean carry a Forty Five (45)-day, no questions asked, money back guarantee. Authorized domestic returns within the 45-day guarantee period may be returned at no charge to you. To ensure that your return is processed quickly and accurately, please click here to begin the return process.

Once we've received your item at TAO Clean, we will process the refund for the product using your original payment method. Refunds are processed within 5-7 business days from the item(s) being returned to our facility.

We are unable to issue refunds after 45 days from the date of purchase. However, your items are covered under our lifetime warranty for any mechanical or materials defects. Each warranty claim will include a shipping and handling fee of $9.95 for USA orders. Should your product encounter any of the problems associated with a mechanical or material defect, you can reach customer support in any of the following methods.

Email us at support@taoclean.com or call us at (714) 363-3599

Please note our TAO Clean Customer Service Center is open 9.00am to 5.00pm PST.

Feel free to discard any unwrapped brush heads. We’re all about keeping it clean, ain’t nobody got time for those.